Privacy Policy
Here's exactly how 8k IPTV handles your data — what we collect, what we don't, and what you can do about it.
8k IPTV ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains what personal data we collect when you use our website at 8k-iptv.tv and our IPTV service, how we use it, and what rights you have over it. It's plain language — no legalese walls.
1. Who We Are
8k IPTV is a premium IPTV subscription service. If you've got privacy questions, we're easy to reach — use our contact page or message us on WhatsApp. We'll get back to you within 48 hours.
2. What Data We Collect
Information you give us
- Email address — needed to create your account and send your login credentials.
- Payment information — processed securely by our payment providers (PayPal, Stripe, or cryptocurrency processors). We never store your full card number.
- Name — optional, used only when you contact our support team.
- Support messages — anything you send via email, WhatsApp, or our contact form.
Data we collect automatically
- IP address — used for fraud prevention and geo-based pricing only. We don't log it persistently.
- Browser and device type — collected via cookies to keep the site running well for you.
- Pages visited and time on site — via analytics cookies (see our Cookies Policy for full details).
3. How We Use Your Data
- To create and manage your 8k IPTV subscription account.
- To send your login credentials and keep you updated on your service.
- To process payments securely.
- To respond to your support requests.
- To improve our website and spot fraudulent activity.
- To meet any legal obligations we're held to.
We don't sell your personal data — ever. We don't use it for automated decision-making or profiling that produces legal effects on you.
4. Legal Basis for Processing (GDPR)
If you're in the European Union, here's why we're allowed to process your data:
- Contract performance — processing your email to deliver the service you paid for.
- Legitimate interests — fraud prevention and site improvement.
- Consent — for analytics and marketing cookies. You can withdraw this any time.
- Legal obligation — where the law requires it.
5. Your Rights Under GDPR (EU Residents)
If you're in the European Economic Area, you've got solid rights here:
- Right to access — ask for a copy of the data we hold on you.
- Right to rectification — ask us to fix anything that's inaccurate.
- Right to erasure — ask us to delete your personal data ("right to be forgotten").
- Right to restrict processing — ask us to limit how we use your data.
- Right to data portability — get your data in a machine-readable format.
- Right to object — push back on processing based on legitimate interests.
- Right to withdraw consent — for cookie-based processing, whenever you like.
To use any of these rights, just get in touch via our contact page. We'll respond within 30 days.
6. Your Rights Under CCPA (California Residents)
California residents have the right to:
- Know what personal information we collect and why we collect it.
- Request deletion of your personal information.
- Opt out of the sale of your personal information. (We don't sell it.)
- Non-discrimination for exercising any of these rights.
To submit a CCPA request, use our contact page.
7. Your Rights Under LGPD (Brazil Residents)
If you're in Brazil, the Lei Geral de Proteção de Dados (LGPD) gives you rights including access, correction, deletion, portability, and the right to know how your data is being used. Use our contact page to exercise your LGPD rights.
8. Who We Share Your Data With
We share your data only with the following parties, and only when necessary:
- Payment processors (Stripe, PayPal) — to complete your transactions securely.
- Analytics providers (Google Analytics) — in anonymised form, subject to your cookie consent.
- Law enforcement — only when legally required to do so.
9. How Long We Keep Your Data
We keep your email address for the length of your subscription plus 90 days, unless you ask us to delete it sooner. Payment records are retained as required by applicable tax law — typically 7 years.
10. Cookies
We use cookies on our site. For the full breakdown of what cookies we set and how to control them, see our Cookies Policy.
11. Security
All data in transit is protected by HTTPS encryption. Access to subscriber data is restricted to authorised staff only. We review our security practices regularly.
12. Changes to This Policy
We'll update this Privacy Policy when needed and change the "Last updated" date at the top. If there's a material change, we'll notify subscribers by email.
13. Get in Touch
Got a privacy question? Use our contact page. We're aiming to respond within 48 hours — usually faster.